Difficult Conversations
How to Discuss What Matters Most
What is a difficult conversation? Asking for a pay rise, saying 'no' to your boss or spouse, confronting a friend or neighbor, asking a difficult favor, apologizing. This book helps you to turn your difficult conversations into positive, problem-solving experiences.
Specificaties
ISBN/EAN | 9780140277821 |
Auteur | Bruce Patton |
Uitgever | Van Ditmar Boekenimport B.V. |
Taal | Engels |
Uitvoering | Paperback / gebrocheerd |
Pagina's | 272 |
Lengte | 198.0 mm |
Breedte | 128.0 mm |