Intelligent Change

In Intelligent Change: The Science Behind Digital Transformations , a team of veteran digital transformation and project management experts delivers a powerful new discussion of how to manage technological change within your organization. The authors scientifically develop the seven key levers of success, explore why some work--establishing management ownership, building trusted relationships, impactful training, and effective two-way communication--and why other levers do not work as expected. For each, they discuss the latest science and practical cases to inspire how you can implement these within your own firm during transformation initiatives. The book relies on a systematic literature review of over 1,800 publications on managing change and technology and 160 interviews with top-level managers of digital transformation. The authors also collected data on over 150 individual digital transformations to successfully test their seven hypotheses and come to their conclusions. Intelligent Change walks you through the steps you need to take to ensure your next technology change has the impact you've been hoping for. You'll learn about what sets frontline management "ownership" apart from mere support or promotion. You'll also discover how to generate psychological safety and trust for your frontline staff and managers engaged in the day-to-day work of implementing a digital transformation, as well as how to ensure that communication about the project is a dialogue instead of a top-down transfer of edicts and expectations. Perfect for the "research-curious practitioner," Intelligent Change is a must-read for managers, executives, and other business leaders interested in facilitating digital transformation projects that deliver significant business value. It's also a powerful guide for entrepreneurs, founders, and project managers who want to effectively lead their organizations through digital transformation initiatives.