ITSM Value Streams
Transform opportunity into outcome
ITSM Value Streams is a comprehensive guide to organizations on how to effectively utilise IT services to achieve business outcomes. It emphasizes the importance of understanding the value streams that flow through an organization and how IT services can be configured and applied to co-create value between IT service providers and consumers.
Specificaties
ISBN/EAN | 9781780176079 |
Auteur | David Billouz |
Uitgever | Van Ditmar Boekenimport B.V. |
Taal | Engels |
Uitvoering | Paperback / gebrocheerd |
Pagina's | 200 |
Lengte | |
Breedte |